When trust is absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision.

We believe that the most successful organizations of the 21st century will be those that know how to create a climate of trust and goodwill among their employees.

High Performance Trust Modules

Each module contains science-based business knowledge with interactive elements, and takes two to three hours to complete.

+ The Trust Imperative: Life-Changing Principles
  • Appreciate the need for collaboration in our interdependent society.
  • Learn the definition and key elements of trust.
  • Evaluate the consequences of high and low trust within an organization.
  • Understand the importance of being trustworthy in building trust and evaluate your trustworthiness.
  • Receive feedback from others about your personal trustworthiness.

+ The Price of Collusion
  • Understand the dynamic of collusion.
  • Be able to identify and diagram collusive relationships.
  • Write a personal story of collusion.
  • Evaluate the consequences of collusion.

+ The Heart of High Performance
  • Learn the four reasons we engage in collusion.
  • Identify payoffs and prices from our collusions.
  • Understand the folly of trying to get others to change.
  • Learn the two ways of being in our relationships with others.
  • Experience a change of heart towards others.
  • Learn and practice the skill of creating safe and trusting conditions.

+ Successful Interpersonal Dialogue
  • Explore the role of communication in interpersonal relationships.
  • Identify your “native tongue” or preferred style of communicating.
  • Understand the definition and meaning of interpersonal dialogue.
  • Understand why mutuality is the “bedrock” of dialogue.
  • Learn how to create a pool of shared understanding.
  • Know how to solve problems in a win-win way.

+ Harnessing Harmful Behavior
  • Learn to confront behavior that fails to meet your expectations.
  • Understand the importance of discipline and conformity in trust.
  • Develop a set of non-negotiables for those whom you lead.
  • Practice the skill of harnessing harmful behavior.
  • Apply the skill to back-home situations.

+ Strengthening Our Relationships
  • Understand the characteristics and consequences of co-dependency.
  • Know the difference between responsibility for and to another.
  • Learn a credo for your relationships.
  • Understand what weakens others when you intend to help.
  • Learn the valuing process as a skill to strengthen others.
  • Evaluate what you do to strengthen others in your relationships.
  • Understand how contracting can strengthen yourself and others.