When trust is absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision.
We believe that the most successful organizations of the 21st century will be those that know how to create a climate of trust and goodwill among their employees.
High Performance Trust Modules
Each module contains science-based business knowledge with interactive elements, and takes two to three hours to complete.
- Appreciate the need for collaboration in our interdependent society.
- Learn the definition and key elements of trust.
- Evaluate the consequences of high and low trust within an organization.
- Understand the importance of being trustworthy in building trust and evaluate your trustworthiness.
- Receive feedback from others about your personal trustworthiness.
- Understand the dynamic of collusion.
- Be able to identify and diagram collusive relationships.
- Write a personal story of collusion.
- Evaluate the consequences of collusion.
- Learn the four reasons we engage in collusion.
- Identify payoffs and prices from our collusions.
- Understand the folly of trying to get others to change.
- Learn the two ways of being in our relationships with others.
- Experience a change of heart towards others.
- Learn and practice the skill of creating safe and trusting conditions.
- Explore the role of communication in interpersonal relationships.
- Identify your “native tongue” or preferred style of communicating.
- Understand the definition and meaning of interpersonal dialogue.
- Understand why mutuality is the “bedrock” of dialogue.
- Learn how to create a pool of shared understanding.
- Know how to solve problems in a win-win way.
- Learn to confront behavior that fails to meet your expectations.
- Understand the importance of discipline and conformity in trust.
- Develop a set of non-negotiables for those whom you lead.
- Practice the skill of harnessing harmful behavior.
- Apply the skill to back-home situations.
- Understand the characteristics and consequences of co-dependency.
- Know the difference between responsibility for and to another.
- Learn a credo for your relationships.
- Understand what weakens others when you intend to help.
- Learn the valuing process as a skill to strengthen others.
- Evaluate what you do to strengthen others in your relationships.
- Understand how contracting can strengthen yourself and others.